One of the most important steps in keeping operating costs in control is planning. Planning for the known is fairly easy. Planning for the unknown is a combination of art and science. Our experienced consultants know what questions to ask. They have your best interests at heart. Our consulting team can help you plan for the future, turn the unknowns into the knowns, and help you build a backup plan for that worst case scenario.

We offer a variety of Consulting Services designed to address specific business problems and/or clearly identify the true business problem. These business problems are not always obvious. Not all problems can be resolved with technology replacement or installation. It can be as simple as reconfiguring existing tools, showing the end user how to perform some basic functions, or completely redesigning a business process for efficiency.

One of our goals is to right size the solution. We address the "business pain" to find the proper solution that produces the largest return on investment. Every effort is made to insure the solution provides for future growth.

Resolving business problems - what we call Business Pain - our goal is to reduce or eliminate it, using technology and our experience and depth of skills.

Improve business processes - with a little creative thought, and drawing upon our experience with similar business models, we can improve your existing processes to add efficiencies, reduce costs, and with an eye on ROI. For example.. build "MS WORD" macros for repetitive word processing functions, like marketing mail outs. Most business use only 25% of their MS Office suite products. A lot of time is wasted when they don't know how to use their business tools. We can perform an "Education Assessment Profile" and coordinate with top local trainers to provide the needed instruction.

With a Technology Assessment profile (TAP™), we can help reduce costs, keep your information systems up and running - reduce costs associated with downtime. A proper plan in place and a little regular maintenance can save a bundle on the bottom line. A Technical Assessment Profile (TAP™) is a detailed analysis of business procedures and technology.

Information Security Audit – An audit is conducted to determine your risks and threats. Much more than just a firewall to keep the hackers out, but more about making sure tools like your anti-virus and backup software are working properly. We can review who has access to your corporate information and who shouldn't have. For any business that creates, gathers and stores data, we can help you determine how you should store your data and where to store it. We will review how you do your offsite rotation schemes and determine what will work best for your business.

Disaster recovery planning. We help determine what data is at risk, and what would be the best solution to get your business up and running and accessing that data again. For example; do you have a copy of the licenses, operating systems and application media available off site. We can help you plan for the what-ifs’ in business, like break-in's and fire. Downtime is expensive no matter what the reason.

In Summary our approach is to plan up front to reduce Total Cost of Ownership (TCO) and improve business processes. It has never been so important to control capital expenditures, reduce operating expenses and keep staffing costs in line. We have been very successful in helping businesses and organizations save money by utilizing a TAP™.

By conducting a Technical Assessment Profile (TAP™), Protocol has saved customers as much as $300,000.00 per year.

Call our sales team; ask about having us do a TAPlite, a condensed overview of how you use technology and what "business pain" you might be experiencing. Our team can then determine what type of consulting and planning is right for your organization.